"Great communication, awesome rates, and amazing people"

"Aaron and his team always responded quickly to any question that arose during the process. He was also proactive with communication and checked in to see how things were going, even when I didn't have questions. I felt very cared for and attended to, throughout. Thanks so much, Aaron!"

"Aaron and his team were professional, dillegent, and courteous. They were on point through out the whole financing process."

"Efficient."

"We had an amazing experience with Aaron and his team, always was there when we had any questions and was very friendly and commutative would definitely recommend Aaron"

"Explanation of the process step by step. Advice Quick response"

"Very responsive, very knowledgeable."

"Everyone was very responsive, able to do nearly everything via email, but Aaron was always available for a phone call when needed."

"Aaron and his team were very responsive and willing to assist with resolving any issues or questions we encountered."

"Aaron and the team are professional, friendly, very timely in all necessary activities, clear communication, and made the experience very easy!"

"Prompt responses and willingness to talk through questions/concerns."

"Quickly took over our financial package and got the deal done for a 14 day close. Amazing"

"Aaron and his team have always made me very comfortable with my refinance decisions and always answer any questions I may have."

"The easiest people to work with. Everything was very quick."

"We had a very smooth and uncomplicated experience buying our house. I know a lot goes on behind the scenes, but we were never given anything to worry about."

"Communicative, timely"

"Simple and honest"

"Good customer service and answered all of ny questions in a timely manner."

"As usual, Aaron made our refinance quick, simple and painless. From the start of alerting us of this low rate to all the prompt help and support from his entire team throughout the process, every step along the way was professional and to the point. We can't recommend working with Aaron enough."

"It felt like a team was actually working to help us and work to help us get the best rate"

"The process was super smooth and finished ahead of time! Everyone was super helpful and informative as always :)"

"Smooth, no speed bumps."

"Aaron was great! He provided us several options to deal with PMI with less than 20% down, which is huge to break into the crazy market. We got our finances approved early which made it much less stressful putting in a offer."

"Aaron and his team were great. He offered various options, including how to structure PMI to best meet our needs. They were ready with time to spare before our closing date."

"Aaron was able to make my refinance work even though others couldn’t AND at a lower cost to me. Very impressed with his knowledge and expertise."

"Aaron Crossley is very kind and patient. Communication is quick and the entire team seems eager to go above and beyond for their clients."

"All the people we dealt with were pleasant to deal with!"

"Aaron was really communicative and fast to respond with any needs from the underwriter. He was pleasant and helped make the process very easy."

"Aaron and team are a joy to work with. Timely communication and a smooth closing."

"Approachable! Caring! Knowledgeable! Hassle free service!"

"We really like Aaron, however there where just too many people working on our loan and at times it was very frustrating. The loan process also took longer than any previous loan we have ever received. Often times information was relayed which had to be relayed again to someone else also working on the loan. Aaron was gone on vacation quite often. Because of all these factors I can not rate our experience this time with Caliber as excellent. I really wish I could."

"Great team - not just Aaron, but his whole team, who had consistently highly responsive, friendly, customer-oriented, professional communication with me throughout the process. I also got the impression that they communicated well with each other - that Aaron had built a good team, that they had a consistent approach, and all operated with a consistent professional and friendly way. The rate Aaron provided was much more competitive than another estimate I got from my previous lender with a local bank, and I liked that my loan process at Caliber was supported by a great team. Super glad to have been connected to Caliber."

"Aaron was always there when needed..."

"Aaron and his team communicated the whole way through the process. We highly recommend Aaron."

"Help find a best fit solution for our somewhat unusual situation. Appreciate all the guidance and support!"

"Communication"

"The over all experience and the fact he worked with us.. even through all our changes and life's struggles"

"Aaron and his team are a well oiled machine."

"Quick, easy and professional."

"Aaron was late for our initial zoom meeting, not a little late. A lot late, such that I was wondering if he would even attend. By the time he did show up, there wasn't much value added, I think because he was joining from the car. It didn't make a good first impression. I also didn't appreciate what seemed to be a big push to move to a different insurance provider. Last, it would have been beneficial if he had outlined the timeframe and each step through the process. Alison was fine to work with though."

"Aaron, Alison and team are very communicative, helped us with areas of concern and where we needed more information."

"Coordination with our HELOC, escrow, and the Real Estate Agents was smooth"

"Simplicity, communication"

"We're very happy we chose Aaron Crossley. The partnership with our realtor was so beneficial to us. Aaron was there for us anytime we needed him. Turn around time for any request was faster than I expected. We also just enjoyed working with Aaron and never felt like we were just another home buyer. His approach to his clients is very personable and we value that. Alison Krey has been amazing! Our first call with her was very informative and she was able to answer all of our questions. What I really appreciated was after I explained my crazy work schedule, she offered to text me if there was an actionable email that was sent to us during work hours. I loved that she offered to take the extra step for us. I give her a lot of credit for how quickly we were able to move through the process and supply documentation. "

"Great communication and follow up through out the entire process."

"Always got clear and prompt answers, great explanations, very patient and helpful, and a great rate! Thank you!"

"Providing clear guidance and communication of the loan terms, process, and requirements. The team was able to find solutions to as issues came up. They were truly a home buying partner we could count on for our first home."

"Smooth and timely transaction. Thank you team."

"Easy . All done digital .was simple. Dint have to take any time of of work to get loan finished except for final singing. Was a great experience with caliber home loans . Would highly recommend"

"Knowledgeable, responsive, effective process, good communication. The only reason it’s not a perfect 10 all around is because the mortgage process is unchanged in 30 years except it’s more complex with more regulations and could benefit from better technology and process engineering to simplify and let customers know what comes next from the beginning. Caliber could really differentiate if it could solve for that challenge."

"Capable team, very responsive and good service"

"On time, advance clear what documents he needs, no surprise"

"Aaron had always been available and communicative from the beginning, even when rates weren’t in my favor. Keeping in touch has been easy and when he finally was able to present a favorable rate, his team were responsive every step of the way"

"Aaron is patient, thoughtful and responsive. I appreciated his willingness to answer ALL my questions and be reassuring and helpful along the way. I followed him to Caliber, so that should say something!"

"Great team that worked together and got me the best option, and continues to help me."

"Aaron was very helpful throughout the loan process. Thank you very much!"

""

"Aaron and his team helped us get a great rate locked in. They were super communicative throughout the whole mortgage process. Thanks Aaron!"

"Everything was very smooth. Thank you."

"The team was always quick to respond when I had a question...I really appreciated this! The whole process went smoothly and more quickly than I anticipated - which was great!"

"Aaron and his team made themselves available throughout our loan process. They were in constant communication with us from the application process to the closing. They are an outstanding team!"

"Quick communication that was honest and clear. Never compromised anything they could not deliver. Fair in their assessment of our situation and options. Really good communication and ways to provide docs and info to them. Great work by Ashley in getting info out to us on what we needed to provide."

"Responsive to communications and questions regarding this loan. Aaron is helpful and pleasant."

"You were always available to answer my questions in a timely manner."

"Great Experience"

"Very good and smooth experience. Would highly recommend to others."

"We've refinanced mortgages many times over the years, and working with Caliber has been the smoothest process we've ever experienced. Not only did they give us a great rate, Aaron and his professional team made it easy for us to provide and sign documents and kept us regularly informed of the progress of our application. Everything was online, so we never had to leave our house. Even the title company came to our home for the final signing. It couldn't have been easier or more convenient."

"Thank you thank you thank! Excellent service, clear communication, wonderful work!"

"Great initial communication with Aaron with a solid, methodical process backed with good electronic communication."

"This was our second time working with Aaron. Very friendly and answered all of our questions quickly. Would not hesitate to recommend Aaron to our family and friends. Thanks!"

"Unfortunately there were some mistakes made with the notary and some time lines that went back and forth. I do not know what happened with the documents exactly or why we had to sign twice."

"Aaron and the whole team were fast, friendly and extremely knowledgeable!"

"The whole team was very accommodating. During the process, we had our baby early and they made sure we still got everything taken care of by sending someone to the house to help us finish the process. We appreciate all they did for us."

"The fast and friendly service made refinancing our home easy."

"The ability to have a personal experience and hands on approach given the pandemic atmosphere. The team kept us informed of changes and what needed to be signed."

"Aaron and his team worked really hard on my refinance and I really appreciated it."

"Wonderful experience! Highly recommend working with Aaron Crossley! Thank you!"

"Was very easy process, very informative"

"Aaron and his team did a wonderful job on my refinance! The whole process was extremely fast and professional. Thank you again for your help!"

"Aaron and his team were always available to answer questions and expedite the whole process to make it as easy as possible."

"Responsive, smart, courteous and fast! We closed a week early, thank you! I also really appreciate they will service our loan for the life of the loan instead of selling it right away like many other mortgage shops. Happy customers!"

"Aaron was always very friendly in our interactions. He was communicative and followed up on everything quickly. Highly recommend!"

"Communication was a big problem for us"

"Aaron and his whole team were incredible. Thank you!"

"Aaron was excellent very knowledgeable and very very helpful with speeding up the process and completing my loan"

"Aaron was always really responsible and took the time to explain anything I didn't quite understand to me."

"Other than some initial communication lags and confusions everything was great!"

"This is the third loan I have done with him. He was there when I bought my first home and I won’t do business with anyone else."

"Very responsive. Honest advice. Professionals - they got a waiver of appraisal and got the best rate that I found across 4-5 competitors."

"The team at Caliber were all on top of everything. They are knowledgeable and got back to every question I had. I'd tried to refinance with a large bank and it had fallen through after 2months of trying to resolve an issue over the appraisal, but Caliber were able to resolve that issue in les than a couple of hours! Seemed to me they take pride in their business and in the service they provide and it felt like a personal experience."

"The experience working with Aaron and good team was easy and very informative. I was given advice and all questions I had were answered and explained very well."

"Staff was helpful and so very good at their job. Ashley McPoland was such a pleasure to work with as well! She is smart, articulate and accomplished. She responded quickly to my questions, patiently walking me through all the documents. I recommend Aaron, Ashley and Caliber homes!"

""

"Aaron made it easy--quick communication, always responsive. I believe we had an easy loan to deal with but if I needed to talk to Aaron, he made himself and staff available."

"Aaron Crosslet and his team are quick, responsive, and all around good peeps."

"Good guidance and prompt responses--some of the process is a headache, obviously, but the communication was very professional and efficient which helped to smooth out the bumps."

"Very professional and extremely thorough. Communication was always available. Stress free and very easy. Thank you so much for all you did!"

"Extraordinary! All communication was clear and concise. No surprises and everything went as committed and expected. My wife and I thank the entire team for making our loan and deliverables exceptionally clean with little to no stress. Thank you all again! Jim and Mickey Groves"

"Aaron was patient to work on our loan. Ashley was a great addition to the team and our loan was complicated but she tackled it nicely. We are buyers from 3 different states for an out of state purchase and they closed it well for us."

"Aaron and his team were so helpful through this process, always responsive and helpful along the way!"

"I appreciated Aaron's personal input, concern and follow up."

"It was a quick and difficult close and Aaron and his team worked with us every step of the way! Megan and Ken Nogeire"

"No extra feedback"

"Great service, support, everything... already made a recommendation to a friend to connect with Aaron and team!"

"Aaron Crossley has been a friend more then a realtor for me. I’ve refinanced my Home loan like 3 times from Aaron over the years and every time Aaron and his team have been extremely supportive, very knowledgeable. I will definitely refer Aaron Crossley to my friends and family. Pretty soon Aaron will be helping my sister and brother-in-law to get their first house. Great Job Aaron and keep up the good work!!!!!"

"Lots of communication, and it felt like Aaron was willing to drop anything to reach out to me or take my messages, even when he was on vacation! It was amazing!"

"Aaron and his team were on it every step of the way."

"Aaron and Ashley were very responsive to all of our questions, and answered in a timely manner every time and they were always professional and courteous."

"Aaron helped me out when I could not get anyone using the web site or get help with the original contacts from Caliber. Kudos to Aaron for taking on a complex issue and being ever present. Really appreciated./Mary"

"Aaron and team was fantastic! They were always looking out for our best interest and coaching/informing us all along the way. We learned so much and are grateful for this team."

"Aaron was professional, patient, and very knowledgeable. I appreciated his attention to detail and availability to answer my questions. He put my mind at ease. I enjoyed working with Aaron!"

"They know their stuff."

"Aaron was responsive, informative and kind. He helped me me understood the loan process and consider my options and best interests for my family."

"All the docs had to be collected last minute?"

"Aaron was extremely easy to work with and helped to close on a very tight closing schedule. When dealing with the realtor and escrow, I never had to worry about Aaron and Caliber being on top of everything (and even ahead of the ball in some cases). During rate lockin, Aaron was extremely helpful in getting us a great rate at the time. For my next home purchase I would gladly go with Caliber again."

"Working with Aaron and team made the refinance of our home a smooth and easy process."

"Aaron was very helpful through the entire process and answered all questions with patience"

"Aaron kept us in the loop and made himself available whenever we needed him."

"Aaron and his team were very accessible and kept us updated through the process. The first time we spoke, we were new to the US with Zero credit and just a few months down the road we are home owners. Very pleased!"

"Been kept updated all through the process and simplicity of requirements."

"Follow up throughout and helped get everything organized"

"Very very good,nice person great service ⭐️⭐️⭐️⭐️⭐️"

"Aaron and his team made financing a new home easy and smooth. I had purchased three homes before this and working with Aaron was definitely the most stress-free and pleasant experience I've had while securing a loan. Aaron took the time to listen and understand our needs and circumstances from the very first call and provided personal and professional support throughout the process, responding quickly to questions to dealing with the usual buyer anxiety. Thanks Aaron for your support!"

"I've financed a home and now re-financed my home with Aaron, both experiences have been great. It's important for me to feel understood and to understand, a mortgage is a significant transaction that affects you for years to come. Aaron was wonderful to answer ALL my questions to full understanding. It has to be correct and it just has to feel right - Aaron worked to make that happen."

"This was a detailed process, as you’d expect. In the end our names were mixed up—really?!"

"Although frustrating due to numerous questions concerning being self employed, which in almost 40 years has never been an issues and being a little slow the process was good."

"Aaron and his team were always available for questions and advice. They frequently kept us updated on progress. Friendly, courteous and professional. Will definitely contact them for any future lending needs."

"Aaron Thank you for helping us!"

"Aaron and his team respond to your question in a timely manner with detailed answer. His team will send you reminder emails if you;re too busy to check your mail box. They never drop the ball."

"Aaron was there for us in every way, I really appreciate him, when we was getting worried about things he was always there to take control of the situation , his mannerisms were great and pleasant, I’m sure his one of your top guys"

"I loved working with Aaron and his team. They were great at communicating and keeping me up to date with everything."

"I had an overall good experience with Caliber and, but I think Aaron personally did a great job. Aaron was always responsive and was very helpful throughout the entire process. he Escrow agent did comment on how well everything went on their end. As constructive feedback, it felt a little hectic towards the end, and maybe could've been a little more organized. Though I think that had less to do with Aaron."

"Aaron was timely, knowledgeable and went above and beyond to ensure the process went smoothly. It was really easy to work with him and his team."

"Aaron was the absolute best. As a first time home buyer he was there for every question i had and answered them with ease enough for me to fully understand the process. Great experience."

"Working with Aaron was great and we got a great rate!"

"Aaron and team were always quick to respond to any question I had even over the weekend. They were able to turn around our pre-approval and all other aspects of closing our home incredibly quick. They are also nice people and it was a pleasure working with them to get our new home!"

"Aaron and his team were very professional and responsive."

"Aaron went above and beyond during our home purchase. He was fast, easy to communicate with, and always willing to answering any question we had. We highly recommend working with Aaron!"

"Aaron and Ashley were incredibly responsive and transparent about any issues that arose. I have recommended Aaron and Ashley to my neighbors and family. We have done several refinances and home purchases in the past and this was the most seamless experience we have ever had. They are the absolute best!"

"Once we connected with Aaron, he was communicated with us through every step of the process. He called us when a really low rate was available and his team made the home buying process a breeze."

"Had to fill out forms too many times. Communication with helpers not quite effective. Certain fees and or charges changed or had to be adjusted during process witch caused confusion."

"Aaron and his team were fantastic! Aaron took the time to explain everything in detail for me, giving me all options and getting me a rate I couldn't imagine. As a first-time home buyer, it felt good to have someone I could call on anytime and have a trusted advisor along the way."

"Great!"

"Aaron was very responsive and knowledgeable."

"Nope"

"Aaron and his team provided exceptional guidance and service throughout the process. They are incredibly knowledgeable, willing to take the time needed to explain each step of the process, and caring. I recommend them without reservation."

"Aaron was very helpful in finding the loan that worked for us. Great advice, great follow-through. Looking forward to purchasing another home with Aaron and company."

"Aaron is knowledgeable and responsive. He consistently follows up to keep me informed. He explains things to me clearly and honestly. He is a really nice person who I like and trust."

"Aaron was very quick and professional! He was able to help us through the tricky process of refinancing during a quarantine. I'm very thankful for his knowledge and guidance."

"Aaron has worked with us two different times—to buy our house and to refinance a few years later. He has always been friendly, quick to respond, and knowledgeable. We trust his opinion, and can come to him with any question. We greatly appreciate that he checks in with us once a year to re-evaluate our loan as well."

"Fast response with helpful loan information help me make a quick decision on my refi."

"This is the second time working with Aaron and his team. Excellent group of people. I have recommended him to family and friends. Excellent work thank you for the help!"

"We were hoping for a bit more guidance through the paperwork and documentation as first time home owners but could always find the answer if we asked the appropriate questions. Caliber and Aaron's team were great overall and helped us secure a fast and relatively pain free home loan."

"There are lots of steps involved in a Re-Fi and Aaron and his team walked us through each one and made sure we didn't miss anything. They were very patient and kept us moving toward our goal."

"Aaron helped me in the financial aspects of buying a house, and was even more informative when it came to refinancing. I heard the positives and negatives and what the end result savings would be. Not just the upfront savings. Very helpful and will use Aaron again if I decide to refinance again in the far future."

"Aaron and his team are wonderful! They kept in close communication and made us feel comfortable and informed through the whole process."

"Aaron was incredibly attentive and had answers to EVERYTHING!"

"Aaron and Ashley were very good communicators and found a great rate in a short amount of time. Very easy to work with, I highly recommend."

"Knowledgeable about the mortgage markets and offers great service & rates!"

"Everything was great! Simple and straightforward. Communication was frequent. I've already recommended Aaron and Caliber to a few coworkers!"

"Everyone was easily accessible to answer questions at any point. Friendly, knowledgeable and professional all around. This is the second time we have used Aaron and will seek him out of and when there is a next time. Ashley, his assistant was very helpful and friendly too. No question was ever a bother. She was a joy to work with as well."

"Entire refinance process was handled awesomely!! Hassle free and easy with always prompt response on any questions. I would 100% recommend Aaron. Thank you!"

"Everything was smooth and efficient. He was prompt and I feel interested in helping me find the best solution for my situation. Better advice than many other providers, per friends I have spoken with in regards to similar services. I highly and without reservation recommend Aaron and his team."

"We would like to acknowledge the exceptional service that we received during the entire refinancing process. Aaron Crossley’s professionalism and knowledge of the industry was impressive and truly appreciated. In the past, we have had experience with several others banks and have found the process frustrating and tedious. Aaron went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We will continue to recommend him in future ."

"Aaron was professional and very personable. He was always available when needed. He explained the process very clearly."

"Aaron and his team helped us secure a refinance at a historically low rate under extremely challenging circumstances. We were extremely satisfied with their skill and professionalism!"

"Aaron reached out to us personally to offer to help with our refinance, and then he and his entire team worked tirelessly under extraordinarily difficult circumstances (a global pandemic!) to make sure that the process was smoothly completed. We really could not think more highly of Aaron and would recommend his services to everyone we know (and those we don't!)"

"Aaron and his team went above and beyond to make sure our experience with Caliber was seamless and worry-free. He always promptly returned phone calls or messages, which in my opinion is super professional and tells me he genuinely cares about his clients. I would never go anywhere else in the future. Aaron can get the job done for you and is very upfront and honest during the process. Choose Aaron, you won’t be sorry."

"Good communication and excellent service, even with a few unlikely scenarios occurring during these crazy times."

"They where very responsive and a JOY to work with!! This was our 2nd time using Aaron and he was great!"

"Outstanding service from Aaron and Trish. Got answers within minutes"

"Everything was communicated to me quickly and he was always available for any questions I had."

"Very smooth experience. The team did a great job handling my (probably more complicated than most) refinance, and communication was excellent throughout the process. Thank you!"

"Aaron was extremely helpful and always available for questions which made a confusing processing not so intimidating. I can't express how reassuring it is to be able to pick up the phone and know Aaron will answer."

"Thanks so much Aaron we wish we had you when we first bought the house! Thanks for making the process of refinancing so simple."

"Aaron is provided me a level of service most people and companies strive to achieve. He communicates very well and all the time. He was ALWAYS there to answer my questions and help me understand everything at every step of the process. I have worked with Aaron twice already and would work with him and recommend him to friends in a heart beat. Thank you Aaron."

"292"

"I've been working with Aaron for more than a year now. He has been exceptional at helping me with strategic planning around the best possible way to advance my real estate investment goals. He's very quick to respond... even on vacation, he's humble, very knowledgeable, doesn't mansplain, welcomes questions, has a great sense of humor, and you'll end up being friends with him. I have complete confidence that he's got my back through every step of the lending and closing process. I HIGHLY recommend Aaron and his team to anyone looking for a solid lender who will work with you now and years to come."

"We had a very tricky financial situation, but Aaron and his team found a super creative solution which enabled us to buy our dream home and settle our family into a home that fit everyone’s needs."

"Aaron and his team helped my wife and I through the process of buying our first home. From the start Aaron explained everything very thoroughly to us to make sure we understood each step. We were able to contact Aaron or someone on his team with any questions we had at any time. Aaron was more than happy to rerun the mortgage calculator for all the different scenarios we asked. Once our offer was accepted Aaron and his team got us to closing in less than 30 days! The whole process was smooth with no issues. I highly recommend Aaron to anything looking to buy a house."

"Primelending was a good company to go with, but in particular, Aaron is the reason the experience was so great. Aaron knows so much and was bale to use our money in ways to help us financially for years to come. Over the course of our entire loan, he will have easily saved us tens of thousands of dollars. He is a number guy and know how to use it to his client's benefit. Go with Aaron!"

"Aaron, Diana and team found us a loan product that worked for our situation when no one else could, even our decade-long private-banking relationship was no help. They worked hard and long to get our loan through a lengthy and challenging underwriting process and were cheerful and energetic throughout. We’d work with them again in a heartbeat."

"Aaron and Brittany are a great team. They are incredibly knowledgeable, very helpful and seem to always available to answer questions. I'm consistently reaching out to them regarding lending and financing and if you want a great experience, you should too."

"Thanks to Aaron and Brittany, we were able to refinance both of my properties with good rates and plans for my goals. They answered all my questions, even outside business hours and made it easy for me even while I was traveling for business. Great team!"

"Aaron was always very helpful and answered all my questions quickly. Made our buying experience enjoyable. I would highly recommend him and Prime Lending to anyone looking to purchase a home."

"Aaron and team were great to work with on our first home buying experience. From our initial planning meetings over a year ago to the final closing stages as we move into the home buying phase the team was very informative, transparent and flexible. Would very much recommend them to others!"

"Aaron and Brittany were there for everything. All matters were handled with ease and promptly. Questions were answered immediately and I got a great deal. It was smooth and I would absolutely do it again. Very pleased."